Refund and Return Policy
Our goal is for customers to be happy with their purchase. But things may not always go as planned. If things don’t go as planned, contact us and we will try to make things right for you.
You Only Place your request for a return or a refund within 7 days of the date of delivery for following 2 reasons only – other-than these 2 reasons, we don’t offer any return or refund:-
Reason 1: This is not what I ordered (Satisfactory Proofs Required) – If you receive an item that is damaged, or not reasonably consistent with the item listing, you are eligible for a refund. We may request some evidence of the issue – typically photo’s, Video of Original Received Product taken within 1 Hour Max from the time of Delivery – and you may be required to return the item.
Reason 2: It never arrived – If you don’t receive an item you ordered maximum of 60 Days from the date of your Order – you are eligible for a refund.
Please Note: We Don’t offer any type of Return Pick-up – Buyer have to send return with his own return shipping expenses to our India center by any traceable courier or post company.
if a Reason: I changed my mind – (Please Read Our Order Cancellation Policy) if you change your mind you can cancel an order within 24 hours max of the time you placed it (Please Read Our Order Cancellation Policy). Orders Placed more-than 24 hours can not be cancelled or apply for refund. Same Day Cancellations may be credited with MyHandyStore Credits – Products Already Shipped or/and in transit can not be eligible for any Refund or Return Request
Return and Refund requests should be placed from within the website – locate the order in your order history and click Customer Support.
we will not consider refund requests unless the latest estimated arrival date has passed or the item has arrived and it is incorrect or damaged.
Return of Funds – after MyHandyStore approves a cancellation or refund and (in certain cases) confirms the return of the item, We will return or credit the amount of the purchase and the standard shipping fees (if Applicable). If you opt for or are issued MyHandyStore credits, the refund will not be issued to your original payment method. Any fees for special or expedited shipping will not be refunded and (as described above) in some cases the customer will be responsible for return shipping fees.
This Policy may be updated from time to time.